Privacy Policy

Privacy Policy for https://north-side-collision-repair.collision-talk.com

Introduction

Welcome to https://north-side-collision-repair.collision-talk.com (hereafter referred to as “North Side Collision Repair,” “we,” or “our”). We are committed to protecting the privacy and data of our users, and this Privacy Policy outlines how we handle your personal information. Our policy adheres to various international privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s User Data Protection Act (UCPA), Connecticut’s Connectict Consumer Data Protection Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this Policy does not cover third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing user data.

Processing Activities

This policy describes how we handle your personal information when:

  • You use any of our applications and services with an account.
  • You visit our website and interact with its content.
  • We communicate with you via email, phone, or text messages.

Personal Data Collection

We collect multiple types of personal data to enhance user experiences and improve our services. These include:

  1. Account Information: Details required to create and manage your account on our platform.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history for processing payments.
  3. Financial Information: Bank account details or financial records for specific transactions.
  4. Purchase Information: Items bought from us, order history, and associated costs.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and location data from mobile devices accessing our services.
  6. Location Data: Geolocation information provided when using our applications or visiting our websites.
  7. Feedback: Responses to customer surveys, feedback forms, or product reviews you submit.
  8. Social Media Information: User details and content shared on social media platforms when you interact with our posts or pages.
  9. Product Information: Details about products you browse, view, or purchase on our site.

We collect this data through direct user input (e.g., account registration), tracking interactions on our website and apps, and automated technologies like cookies. Third-party services may also share personal data with us for specific purposes, in accordance with their privacy policies.

Cookies

We use cookies to enhance your experience and analyze user behavior. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our website and using its features.
  2. Preference: Save user preferences and settings.
  3. Analytics: Help us understand how users interact with our site, providing insights for improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or as required by law. Once the retention period expires or when these purposes no longer apply, we delete or anonymize your data securely.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption for secure data transmission and storage.
  • Engaging trusted third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children, and you must be at least 18 years old to use our platform.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Retrieve a copy of your personal data held by us.
  • Rectification: Correct any inaccurate or incomplete information we hold about you.
  • Erasure/Right to be Forgotten: Request the deletion of your data where there is no valid legal reason for retention.
  • Restriction: Limit our processing of your data in certain situations.
  • Portability: Receive a portable copy of your data in a commonly used, machine-readable format.
  • Objection: Object to or refuse certain uses of your personal data.
  • Non-Discrimination: Be treated equally when exercising your rights.

To exercise these rights or for data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions about our privacy policy, data handling practices, or to exercise your rights, please contact us: